Satellite Internet Essential for Tele-Health, Other Services, Survey Finds
A recently-released consumer connectivity survey highlights the role satellite Internet connectivity has played in keeping Americans connected during the COVID-19 pandemic.
"The survey is a reminder that as people navigate the current and post-pandemic world, having access to reliable connectivity—even in the hardest-to-reach locations across the U.S.—is essential for connecting patients with doctors, employees with colleagues and families from anywhere."
Steven Mesnick, chief marketing officer of Viasat's Global Fixed Broadband business.
The survey, conducted by Viasat, found that sSatellite-based tele-health services were widely used during the pandemic, with many respondents planning their continued use in a post-pandemic world. 87% of respondents used tele-health applications and/or services during the COVID-19 pandemic, and 35% of rural-based respondents participated in tele-health appointments for the first time. Of those respondents, 48% plan to use tele-health applications and services more regularly in the future.
Respondents felt they could work-from-home using satellite internet, even after the pandemic. 66% of rural-based respondents indicated they are planning to work-from-home post-pandemic, if given the opportunity by their employer.
When asked to rank the most important business applications they used while working remotely, respondents highlighted email (29%) as the most important application, followed by video calls (21%), large document uploads (15%), large document downloads (15%), instant messaging (11%), VPN (8%) and other services (2%). The most essential internet activity during the ongoing pandemic has been email.
According to survey results, email (26%) was the most important internet activity used during the pandemic, followed by browsing (20%), streaming video (11%), social media (9%), sharing pictures (8%), uploading/downloading files (7%), teleconferencing (6%), online school tools (4%), streaming radio (3%), online gaming (3%), VPN (2%) and other services (1%).
"The survey is a reminder that as people navigate the current and post-pandemic world, having access to reliable connectivity—even in the hardest-to-reach locations across the U.S.—is essential for connecting patients with doctors, employees with colleagues and families from anywhere," said Steven Mesnick, chief marketing officer of Viasat's Global Fixed Broadband business. "The high-value of ensuring more people can connect to more online services is a key reason why we continue to invest in bringing better satellite systems to market, like our next-generation satellite constellation, ViaSat-3. When this system goes into consumer service, we will be able to deliver significantly faster speeds, more data and enhanced streaming capabilities from space—all of which we will be testing later this year in preparation for the ViaSat-3 launch."
(Source: Viasat news release. Image from file)